{
  "kind": "question",
  "title": "The courier is downstairs with your parcel",
  "text": "DPD, 1 parcel (the monitor arm). He can wait about 2 minutes.",
  "priority": "urgent",
  "speak": true,
  "expires_in_seconds": 300,
  "controls": [
    {
      "type": "button",
      "id": "coming",
      "label": "I’m coming down",
      "style": "primary"
    },
    {
      "type": "button",
      "id": "door",
      "label": "Leave it at the door"
    },
    {
      "type": "button",
      "id": "neighbour",
      "label": "Leave with flat 3"
    }
  ]
}